To provide effective customer service for kelikunj.com, here are some key elements you might want to include:
1. Contact Information
- Email: Info@kelikunj.com
- Phone: +7217216270
- WhatsApp Support: 7217216270
- Live Chat: 7217216270
2. Operating Hours
- Monday to Friday: 9:00 AM – 6:00 PM (IST)
- Saturday: 10:00 AM – 2:00 PM (IST)
- Sunday and Public Holidays: Closed
3. Common Queries
- Order Status: You can check your order status by logging into your account on the website or contacting us directly.
- Shipping Information: Standard delivery times, tracking information, and international shipping options.
- Returns & Exchanges: Clear guidelines on how to return or exchange products, including any time limits and conditions.
- Product Information: Detailed descriptions of products like Tulsi malas, locket pendants, and other spiritual items.
4. Support Channels
- Email Support: Send us an email for detailed inquiries or issues that require documentation.
- Phone Support: Call us for urgent matters or to speak directly with a customer service representative.
- WhatsApp Support: Ideal for quick questions or updates on your order.
- Social Media: Connect with us on [insert social media platforms] for the latest updates and to reach out for support.
5. Feedback and Complaints
- We value your feedback! Please let us know if you have any suggestions or complaints so we can improve your shopping experience.
By ensuring these elements are in place, customers can enjoy a smooth and supportive shopping experience on kelikunj.com.