Delivery Information
At kelikunj.com, we strive to ensure that your shopping experience is as smooth and efficient as possible. Below you’ll find all the necessary details about our delivery process.
1. Shipping Methods
We offer several shipping options to suit your needs:
- Standard Shipping: Typically delivered within 5-7 business days.
- Express Shipping: Delivered within 2-3 business days.
- International Shipping: Delivery times vary based on the destination, usually within 10-15 business days.
2. Shipping Costs
- Domestic Shipping (Within India):
- Standard Shipping: 90/- And Shipping costs are calculated at checkout based on the destination and package weight.
- Express Shipping: 120/- And Shipping costs are calculated at checkout based on the destination and package weight.
- International Shipping:
- Shipping costs are calculated at checkout based on the destination and package weight.
3. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer.
4. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order status by logging into your account on kelikunj.com or by visiting the carrier’s website.
5. Delivery Times
- India: 5-7 business days for standard shipping.
- International: Delivery times vary by country, typically 10-15 business days.
Please note that delivery times may vary due to factors such as customs clearance, weather conditions, or carrier delays.
6. Shipping Restrictions
- We currently ship to most locations within India and internationally. However, certain remote areas may have limited service.
- For international orders, customs regulations and duties may apply. These are the responsibility of the customer.
7. Missed Deliveries
- If your order is missed due to any reason then Keli Kunj Vrindavan will not take any responsibility for this. If your parcel is returned in any way, you will have to pay delivery charges again to get it back, we will not take any responsibility for this.
8. Damaged or Lost Packages
- If your package arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with the courier to resolve the issue as quickly as possible.
9. Delivery Address
- Please ensure that your delivery address is accurate and complete at the time of placing your order. We cannot be held responsible for delays or losses due to incorrect address information.
10. Contact Us
- If you have any questions or concerns about your delivery, please don’t hesitate to reach out to our customer service team at Info@kelikunj.com.