Privacy Policy

Privacy Policy

Welcome to Keli Kunj Vrindavan

At Keli Kunj Vrindavan (“we,” “us,” or “our”), accessible from https://www.kelikunj.com/ (“Website”), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website and make purchases from us. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with our Website, we may collect personal information that can be used to identify you. This includes:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username and password.
  • Payment Information: Credit/Debit card details, billing address (processed securely through payment gateways).
  • Order Information: Details of the products you purchase, shipping information, and transaction history.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, such as:

  • Usage Data: Information on how you use our Website, including pages visited, time spent, and navigation paths.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Manage Services: Processing and fulfilling your orders, managing your account, and delivering products.
  • To Improve Our Website: Analyzing usage patterns to enhance the functionality and user experience of our Website.
  • To Communicate with You: Sending order confirmations, updates, promotional materials, and responding to your inquiries.
  • For Marketing and Advertising: Customizing advertisements and offers based on your preferences and browsing behavior.
  • To Ensure Security: Protecting against fraud, unauthorized access, and ensuring the integrity of our services.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, such as:

  • Payment Processing: Payment gateways like PayPal, PayU, Razorpay, etc., handle your payment information securely.
  • Shipping and Fulfillment: Logistics partners who deliver your orders.
  • Marketing and Advertising: Platforms that assist in our marketing efforts.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: Using SSL encryption to protect data transmitted between your browser and our servers.
  • Access Controls: Limiting access to your personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular assessments to identify and address potential vulnerabilities.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Correction

You can access and update your account information by logging into your account on our Website. If you need assistance, please contact us at Info@kelikunj.com.

5.2 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

5.3 Deletion

You can request the deletion of your personal information, subject to certain exceptions. To make such a request, contact us at Info@kelikunj.com.

5.4 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe link in the emails or by contacting us at Info@kelikunj.com.

5.5 Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our Website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Disclaimer: This Privacy Policy is a general template and may not cover all legal requirements applicable to your specific circumstances.

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